Flex or Break: Building the Agile Workforce Your Business Actually Needs with James Terry

2026
Written By Dr. Shari Simpson

Eps. #182 Thursday, May 21st, 2026

Your people strategy shouldn't be a support function. It should be a competitive advantage. In this episode, Dr. Shari Simpson sits down with James Terry, Head of US Revenue at IndeedFlex, to talk about what it really means to build an agile, flexible workforce in today's labor market. James brings a frontline revenue perspective on how companies can stop treating staffing as a headache and start treating it as a growth lever.

In this episode…

  • Why workforce flexibility isn't a perk but an untapped labor pool waiting to be activated

  • How AI screening tools are helping recruiters review 80 interviews a day instead of 13, without losing the human element

  • The data-first playbook HR leaders use to run pilots that actually change how operations teams think about shift patterns

Hit “Play” to gain valuable insights that can transform your HR practices!

Guest(s): James Terry is the Head of US Revenue at IndeedFlex, the contingent labor arm of Indeed. He specializes in helping businesses build more agile, flexible workforces, particularly in high-velocity industries like logistics, hospitality, and customer service.

 

James Terry

Head of US Revenue

IndeedFlex

Guest(s): James Terry, Head of US Revenue, IndeedFlex

James Terry is the Head of US Revenue at Indeed Flex, part of Indeed, where he helps companies streamline hiring and build more agile workforces through flexible, AI-driven staffing solutions. With experience spanning retail, logistics, and hospitality,

James has led teams through major transformations that cut hiring times, improve retention, and drive operational efficiency. He’s passionate about the future of work and helping businesses adapt to evolving workforce expectations.

LinkedIn
Dr. Shari Simpson

Shari Simpson, EdD, SHRM-SCP, leads thought leadership at a technology company and is the founder of HR Swagger, LLC and DTG Leadership. With more than 20 years of experience in human resources, she focuses on leadership, culture, and learning experiences that help people do their best work. Shari is also the host of the HR Mixtape podcast and a frequent speaker on modern HR, leadership, and workplace transformation. Her work blends practical HR strategy with a people-first approach that helps organizations build connection, clarity, and momentum.

Beyond her professional achievements, Shari is a proud mother of three sons—one a veteran and two currently serving in the US Navy—a dedicated dog mom and an avid reader. Her 25+-year marriage to a fire department Chief adds depth to her understanding of service and dedication.

https://askhrswagger.com
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