Hostage Negotiation Tactics: Every HR Pro Should Know with Scott Tillema

Eps. #142 SEPTEMBER 30TH, 2025

In this episode of the HR Mixtape, host Shari Simpson sits down with Scott Tillema, corporate trainer, retired SWAT hostage negotiator, and co-founder of the Negotiations Collective. Scott draws from his experience as an FBI-trained negotiator to share how HR professionals can use proven negotiation and communication techniques to manage high-stakes conversations with confidence.

Listener Takeaways:

  • Why listening is your most powerful negotiation tool as an HR leader.

  • How to use emotional intelligence to build trust, even in tough conversations.

  • Strategies for staying grounded when negotiations get emotional.

  • Why silence can be one of the most effective tools in HR conversations.

Guest(s): Scott Tillema, Keynote Speaker | Corporate trainer | Retired SWAT Hostage Negotiator | Founder, Negotiations Collective

 

Scott Tillema

Keynote Speaker | Corporate trainer | Retired SWAT Hostage Negotiator | Founder

Negotiations Collective

Guest(s): Scott Tillema, Keynote Speaker | Corporate trainer | Retired SWAT Hostage Negotiator | Founder, Negotiations Collective

Scott Tillema is a retired SWAT hostage negotiator, trained by the FBI and at Harvard University and has over twenty years of law enforcement experience in the Chicago area. In 2023, Scott dedicated his career to serving others in a new way, as a professional speaker and corporate trainer.

​​​As a founding partner of The Negotiations Collective, Scott now speaks on how to use the same powerful life saving negotiation principles and techniques to create business success.   

​​Scott has spoken at events such as TEDx, SHRM annual conferences, PMI professional development conferences, human resources state conferences, law enforcement hostage negotiations conferences, and for corporate clients such as Microsoft & Bosch as well as at major universities. 

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Shari Simpson

Shari Simpson stands at the forefront of the human resources field, blending 20 years of rich experience with cutting-edge educational credentials. With an MBA, MHRM, Certificate in E-commerce Management, and SHRM-SCP certification, she is now pursuing a Doctor of Education in Leadership and Innovation at Purdue. As the HR Mixtape podcast host, Shari shares invaluable insights with industry experts, establishing herself as a thought leader in HR. She is a sought-after speaker at local and national conferences, collaborating with industry leaders to elevate HR, payroll, and business sectors. Beyond her professional achievements, Shari is a proud mother of three sons—one a veteran and two currently serving in the US Navy—a dedicated dog mom and an avid reader. Her 25-year marriage to a fire department Chief adds depth to her understanding of service and dedication.

https://askhrswagger.com
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