The Power of Empathy with Jim Link

Eps. #18 JULY 4TH, 2023

Empathy in organizations can lead to cultures of learning, belonging, and innovation, resulting in a more satisfied and engaged workforce, improved business results, and better customer satisfaction.

In this episode of the HR Mixtape, host Shari Simpson interviews Jim Link, the CHRO at SHRM, about the importance of empathy as a business driver. They discuss how empathy is becoming increasingly crucial for businesses and organizations to ensure success for both themselves and their employees.

 

Jim Link

CHRO

SHRM

Guest(s): Jim Link, CHRO, SHRM

Jim Link, SHRM-SCP, is the Chief Human Resources Officer for the Society for Human Resources Management. With more than 315,000 members in 165 countries, SHRM is the largest HR professional association in the world. Jim has led human resources in both profit and not-for-profit organizations while building best-in-class, equitable workplaces. As a recognized thought leader in human capability and the future of work, Jim is a sought-after commentator with the national and international press, features widely on the lecture and speaker circuit, and consults with leaders, companies and boards of directors around the world on matters related to the workplace.

Dr. Shari Simpson

Shari Simpson, EdD, SHRM-SCP, leads thought leadership at a technology company and is the founder of HR Swagger, LLC and DTG Leadership. With more than 20 years of experience in human resources, she focuses on leadership, culture, and learning experiences that help people do their best work. Shari is also the host of the HR Mixtape podcast and a frequent speaker on modern HR, leadership, and workplace transformation. Her work blends practical HR strategy with a people-first approach that helps organizations build connection, clarity, and momentum.

Beyond her professional achievements, Shari is a proud mother of three sons—one a veteran and two currently serving in the US Navy—a dedicated dog mom and an avid reader. Her 25+-year marriage to a fire department Chief adds depth to her understanding of service and dedication.

https://askhrswagger.com
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Finding Your HR Voice: A Unique Approach to People Management with Kim Nemkovich