The Cost of Incivility: Understanding Its Impact on Productivity with Jim Link
Eps. #96 NOVEMBER 12TH, 2024
In this episode of "HR Mixtape," host Shari Simpson sits down with Jim Link, the Chief Human Resources Officer for the Society of Human Resource Management (SHRM). They delve into the pressing issue of workplace civility, especially in the context of today's polarized society. Jim shares alarming statistics about the prevalence of incivility in the workplace and its significant impact on productivity and employee morale. He emphasizes the importance of fostering a culture of civility and inclusivity within organizations to drive better business outcomes.
Key Takeaways:
Understanding Civility's Impact: Listeners will learn about the staggering statistics related to workplace incivility and its financial implications, including $1.2 billion in lost productivity per day.
Practical Strategies for HR Professionals: Jim outlines actionable steps HR leaders can take to promote civil conversations and establish a culture of respect, including setting clear expectations and providing training.
The Role of Leadership: The episode highlights the critical role that managers and leaders play in modeling civil behavior and fostering an inclusive workplace environment.
Guest(s): Jim Link, CHRO, SHRM
Jim Link, SHRM-SCP, is the Chief Human Resources Officer for the Society for Human Resources Management. With more than 315,000 members in 165 countries, SHRM is the largest HR professional association in the world. Jim has led human resources in both profit and not-for-profit organizations while building best-in-class, equitable workplaces. As a recognized thought leader in human capability and the future of work, Jim is a sought-after commentator with the national and international press, features widely on the lecture and speaker circuit, and consults with leaders, companies and boards of directors around the world on matters related to the workplace.
